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Contact info

Name: Scott Liang
Tel: +86-185-01770232
Fax: +86-130-52399625
Mobile: +86-18501770232
E-mail: info@waintools.com
Add: Chenghong Road. No.222,Sijing Town, Songjiang District, Shanghai.
Skype: scottliang1984
QQ: 2450327436
SKYPE: scottliang1984 QQ: 2450327436

FAQ

1.Why choose us?

We have strong soucing capacity for hand tools and hardware which can help us offer customer best quality products with competitive price. We are also strictly implement  ANSI, and DIN standard to assure product quality. Finally, we have professional sales team in international trade, we are always improving our service time.

2. How to cooperate with your company?

Please send your inquiries via mail, telephone, we will send our formal quotation sheet in 24 hours. our formal quotation includes: product photo, specification, price, package, volume, production time etc. It will help you to save purchasing periods. 

If you would like establish a business relationship with us, please contact with us, the newest, popular hand tools item will be recommended to you

3. Can you provide hand tools with OEM/ODM service?    

As a professional manufacturer and exporter, we can supply clients OEM/ODM service such as different colors, logo, artwork design. We also help customer to make mould to develop new products.

4. Can you provide a free sample?
 
We are glad to send you free sample at  a certain amount for sales prosentation, and quality inspection etc.

5. What is your quality control?

We have professional QC team. ANSI, DIN and others standard protocol will be implemented seriously.Before the goods delivery,  We will pull sample,  test it, then send you quality report. We will send you production sample at our cost.

6. What is the usual MOQ?

For test order, we have not minum order quality requirement. for regular order, 1008 pieces for hammers,pliers, etc, 504 sets for household tool set.

7. What is your payment term?

 T/T, L/C, Paypal, West Union will be accepted.

8. How long is mass production period?


 Usually, the mass production periond is 40 days.

9. What about transportation?

We have strong cooperation with DHL, Fedex, UPS, TNT, EMS, we can get discount price from our fowarder. 
We know sea transportation is very important to you. Not just for estimated time of arrival, but for non-destructive package.

10. What about warranty? 


If errors and defects had been proven by autority and labrotories, we will recall the products.

Shanghai Wain Tools Trade Co., Ltd.
Add:      Chenghong Road,No.222, Sijing Town, Songjiang District,Shanghai,China
Email:    
info@waintools.com
Tel:       +86-1850-177 0232
Website:
http://www.waintools.com/

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